{
  "outcome": "clarify",
  "intent_label": null,
  "route_id": null,
  "route_version": null,
  "confidence": null,
  "clarify_prompt": "Did you want a fee explanation or recent transactions?",
  "candidates": [
    { "intent_label": "fee_explain", "route_id": "fee_explain", "confidence": 0.62, "label": "Explain a fee" },
    { "intent_label": "account_history", "route_id": "account_history", "confidence": 0.58, "label": "Show recent transactions" }
  ],
  "eligible_routes": ["fee_explain", "account_history", "policy_qa"]
}